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The Wilberforce Surgery Providing NHS services
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Practice News

BBC Health News

  • Premature babies to be immunised against winter virus19 Jul 2025 00:05From late September, 9,000 babies and vulnerable infants in the UK will have a long-lasting injection.
  • More than 30 poisoned after suspected fake Botox18 Jul 2025 18:03Health security body UKSHA urges vigilance after 38 cases of botulism recorded in the east and north-east of England.
  • Doctors strikes: BMA and Streeting talks 'constructive'17 Jul 2025 19:00Resident doctors will walk out for five consecutive days from 25 July over a dispute about pay.
  • 'Unfair' NHS wait lists revealed in official report17 Jul 2025 16:16Data for the NHS in England shows the waiting list for gynaecology is one of the largest.
  • Babies made using three people's DNA are born free of hereditary disease16 Jul 2025 22:00The method was pioneered by UK scientists to overcome devastating, often fatal inherited diseases.
  • New science centre aims to help fight pandemics17 Jul 2025 11:42The government wants to invest billions to make the National Biosecurity Centre the largest in Europe.
Home > Complaints

Complaints

The Wilberforce Surgery aims to give a friendly and professional service to all our patients. However if you have any concerns about any aspect of our service, please let us know. Speak to whom ever you feel most comfortable, your GP, one of the Practice Nurse, our Practice Manager or our Reception Staff will be happy to help. In the majority of cases, concerns can be resolved quite easily. However, of you feel we have not dealt with the issues you have raised as you wish, you can write to the Complaints Manager Mrs Wendy Cox, Wilberforce Surgery, 6-10 Story Street, Hull, HU1 3SA. The CCG also provides a Patient Advice and Liaison Service (PALS) which can often help resolve any problems before they become formal complaints. To speak to a PALS officer ring (01482) 335409.

Last Updated 17 May 2019

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The Wilberforce Surgery

6 - 10 Story Street, Hull, HU1 3SA

  • 01482 344265
  • HULLCCG.B81032@nhs.net
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