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The Wilberforce Surgery Providing NHS services
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Practice News

BBC Health News

  • The doctor strike has ended - what comes next?30 Jul 2025 07:02With doctors returning to work after five-day walkout, is there an opportunity for talks to re-start?
  • I've stopped life-saving medication says man exhausted by fight for NHS care30 Jul 2025 02:13Tim Hull, who has a rare neurological condition, says his quality of life is "very, very low".
  • 'I was a shopping addict - it needs to be taken more seriously'30 Jul 2025 03:01People with experience of compulsive buying say more NHS help is needed to tackle the issue.
  • Rape crisis centre to launch single-sex only meetings after trans row30 Jul 2025 01:34The new group will run alongside an existing service which allows trans and non-binary people to take part
  • Parents 'horrified' by maternity services report29 Jul 2025 14:10NHS England finds "significant'' concerns about services at Leeds Teaching Hospitals NHS Trust.
  • Why the government wants your pet dog and cat poo29 Jul 2025 11:38The screening is part of the drive to fight superbugs that are resistant to common antibiotic drugs.
Home > Complaints

Complaints

The Wilberforce Surgery aims to give a friendly and professional service to all our patients. However if you have any concerns about any aspect of our service, please let us know. Speak to whom ever you feel most comfortable, your GP, one of the Practice Nurse, our Practice Manager or our Reception Staff will be happy to help. In the majority of cases, concerns can be resolved quite easily. However, of you feel we have not dealt with the issues you have raised as you wish, you can write to the Complaints Manager Mrs Wendy Cox, Wilberforce Surgery, 6-10 Story Street, Hull, HU1 3SA. The CCG also provides a Patient Advice and Liaison Service (PALS) which can often help resolve any problems before they become formal complaints. To speak to a PALS officer ring (01482) 335409.

Last Updated 17 May 2019

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The Wilberforce Surgery

6 - 10 Story Street, Hull, HU1 3SA

  • 01482 344265
  • HULLCCG.B81032@nhs.net
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